Terms and Conditions
These are the terms and conditions that apply when you purchase products from Me Me & Co Limited (a company incorporated in New Zealand, company number 5039521).
(a) Our displayed product prices are in US Dollars unless otherwise indicated. (b) Our displayed prices may change from time to time. (c) Our displayed product prices do not include any other taxes or duties that may apply.
2. Product Descriptions
(a) We update our Website regularly. We will do our best to ensure, but cannot promise, that the information displayed on our Website will always be correct. (b) Our Website includes images for illustrative purposes, but we cannot promise that any image will always reflect or portray the full design or options relating to that product.
3. Placing Your Order
(a) You must be at least eighteen years of age to place an order on our Website. (b) Any order or purchase made by you using our Website is an acknowledgement by you that you are over the age of eighteen years, you accept these terms and agree that you have entered into a legal contract with us in relation to these terms. (c) Registration is required prior to submitting an order through our Website. Please see clause 15 for details on how to register. (d) You may place your order by clicking on the ‘Add to Cart’ button alongside the products of your choosing on our Website. Once your selected products are in your virtual ‘shopping cart’, click on the checkout link and follow the on-screen prompts to complete your purchase. When you place your order and payment is received, we will issue you with a receipt of order and order number. A valid email address is required when ordering through our Website. (e) By placing an order, you make an offer to us to purchase the products you have selected based on these terms. (f) We will notify you by email that your order is being processed by sending you a receipt of order and order number indicating that the products have been fully paid. However, we do not formally accept your offer until your order has passed our internal validation procedures for verifying each order placed and availability of products ordered. (g) We will confirm acceptance of your order when we send you an email confirming shipment of the products you have ordered. If we cannot process or accept your order after payment is received we will contact you by email or telephone.
4. Payment Methods and Processing
(a) We currently accept Visa, MasterCard. (b) We process credit card payments after you place an order in accordance with clause 3. (c) You may be required to provide further identification for additional security reference checks.
(a) Me Me boutique & maker brands (“Providers”) ship direct to you from all around the world. (b) Freight charges are added to the purchase price of the products during the Check Out process. Freight charges are applied to each brand, therefore if you purchase multiple brands in one transaction, that transaction will carry multiple freight charges. (c) Freight charges will be displayed on the product pages and at Cart dependent on your location. (d) Freight charges may change from time to time. Delivery costs are influenced by your location. (e) International orders are shipped as delivery duty unpaid (“DDU”). Prices displayed on our Website are exclusive of any taxes and duties payable. (f) Some of our products are made to order. If the item is made to order please expect a longer delivery time, check delivery details on the Brand page for further information. Subject to our obligations under the Consumer Guarantees Act 1993 (CGA), we will endeavour to process all orders on this online shop within within 48 hours of receipt of customer order, in the case where a sale is made on a weekend or public holiday, goods (excluding made to order) will be dispatched within the next 2 working days, however due to circumstances out of our control this may not occur. If there are any unforeseen delays, you will be contacted. (g) Orders will be shipped to you by a courier service of our choosing. (h) Subject to our obligations under the CGA, all risk of loss or damage to the products passes to you when we dispatch the products. Title to the products passes once full payment for the products is received by us.
6. Consumer Guarantees
Our products come with consumer guarantees under the CGA. You are entitled to a full replacement for a major failure. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure. You agree and acknowledge that if you acquire, or hold yourself out as acquiring, the products for business purposes in terms of section 43(2) of the CGA, then the CGA does not apply.
(a) Subject to clause 6, all conditions, descriptions, representations, warranties and guarantees, whether express or implied, by statute, trade or otherwise, in relation to the products are expressly excluded to the maximum extent permitted by law. (b) Subject to clause 6, we do not accept responsibility for any loss, damage, any consequential indirect or special damage or loss of any kind whatsoever however caused (including through negligence), which you may directly or indirectly suffer in connection with your purchase of our products and services from our Website. We acknowledge that you do not accept responsibility for any loss, damage, any consequential indirect or special damage or loss of any kind whatsoever however caused (including through negligence), which we may directly or indirectly suffer in connection with your purchase of our products and services from our Website.
8. Returns Policy
If you are not completely satisfied with your purchase, you can return, at your own cost, your unworn item in saleable condition with tags attached, in original packaging and with original proof of purchase within 14 days of delivery. Once the Returned Goods are received, you will be provided with a credit. Please note that credits cannot be transferred across different Brands that are offered on our Website.
9. Defective Goods
(a) Please ensure that you open your parcel and check all products are included and are undamaged. If you believe that the products were damaged in transit or are faulty, please contact us in writing us as soon as possible and in any event within 5 working days after the delivery date (inclusive) (“Acceptance Period”). Subject to our obligations under the CGA, all products delivered to you will be deemed to be accepted by you at the end of the Acceptance Period and you shall not be entitled to bring any claim in respect of the products under this clause 8 or otherwise. (b) Any products returned to us by you under clause 8 will be accepted by us only if such products are defective and/or do not conform with the description of the products provided by us (Defective Products).
11. Security of Information
Whilst we use our reasonable endeavours to protect the security of transmission of information over the Internet, we do not guarantee or warrant that any transmission of any data over the Internet as totally secure. Accordingly, any information which you transmit to us is transmitted at your own risk. Once we receive your transmission, we will take reasonable steps to preserve the security of such information. You should never share your secure information, password or identifier with any person. Please refer to our Terms of Service for more information.
12. Limitation of Liability and Indemnity
(a) Subject to any terms stipulated in the warranty provided pursuant to clause 7 and the rights consumers have under the CGA, our liability for the loss or damage or injury arising directly or indirectly from any defect of the products supplied is limited to replacement or repair of the products, or to damages not exceeding the price actually paid for such products at our option. We are not liable for any loss, damage, or injury caused by improper or incorrect operation or use of the products supplied. We are not liable for any consequential indirect or special damage or loss of any kind whatsoever. (b) You indemnify us, our employees, officers, agents and contractors from and against any loss, costs, claims, damages, expenses (including legal costs and expenses on a solicitor/client basis), liabilities, proceedings or demands, whether direct or indirect, incurred or suffered by any of them as a result of any breach by you (or your employees, officers, agents or contractors) of these terms and conditions; or your wilful, negligent or unlawful act or omission (or your employees, officers, agents or contractors); or any infringement of any registered design or pending or registered patent relating to any products, or any design, or method of manufacture supplied by you to us; or us recovering any products in accordance with these terms and conditions. (c) To the extent permitted by law, where the products are supplied in trade within the meaning of the Fair Trading Act 1986, the parties agree to contract out of sections 9, 12A, 13 and 14(1) of that Act (including any subsequent statutory provision which amends or replaces it, and any by law, regulation, order, statutory instrument, determination or subordinate legislation made under it). (d) You agree and acknowledge that the provisions of the Sale of Goods Act 1908 will not apply. (e) You agree and acknowledge that you do not rely on the representations or other conduct by us, including any of its officers, employees and sales representatives, whether during negotiations prior to the terms and conditions being entered into, or at any time subsequent to the entry into the agreement.
13. Cancellation or Suspension of Contract
Subject to our obligations under the CGA, we reserve the right to refuse to accept any order without liability to you. You acknowledge that upon our acceptance of any order, you will be bound by that order and will not be entitled to terminate, rescind or cancel any order placed with except in accordance with clause 8 and under the CGA, if the CGA applies to you.
(a) In these terms, unless the context indicates otherwise, references to any statutory provision are to statutory provisions in force in New Zealand and include any statutory provision which amends or replaces it, and any by law, regulation, order, statutory instrument, determination or subordinate legislation made under it; (b) If any part of these terms are found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of the terms and the severed part will not affect the validity and enforceability of any remaining provisions. (c) These terms will be governed by and interpreted in accordance with the laws of New Zealand and you agree to the jurisdiction of the courts of New Zealand to determine any dispute arising out of these terms. (d) These terms and conditions will not be deemed waived or varied unless in writing and signed by our authorised representative. (e) We will not be liable for any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, drought, storm or any other even beyond our reasonable control. (f) Any failure by us to enforce any provision of these terms and conditions will not be treated as a waiver of that provision, nor will it affect our right to subsequently enforce that provision.
15. Registration for Shopping Required
(a) Registration is required prior to submitting an order through our Website. Registration is not completed until you have submitted the registration form and we have confirmed registration by confirming your login information with you. All information supplied by you upon registration must be true, complete and accurate information (“User Data”). You must maintain and promptly update your User Data as appropriate from time to time. (b) We will use your email address as your username and therefore when registering as a user, you must provide a genuine email address. You must not impersonate another living person or registered user. (c) We may refuse your registration where we consider your suggested username or passwords to be inappropriate. Grounds for refusal may include, but are not limited to, offensive content, obscenity, abuse, defamatory content, contempt, incitement, copyright infringement, brand names or registered trademarks, company or organisation names, names of high-profile or public figures or names promoting political, religious, social or economic groups or issues. (d) We reserve the right to refuse suggested usernames at our sole discretion and do not have to provide any reasons for such refusal. (e) Without limiting any other provision of these terms, if you provide any information that is untrue, inaccurate, or incomplete, or we have reasonable grounds to suspect that such is the case, we reserve the right to suspend or terminate your user account and to refuse any and all current or future use of our Website (or any portion thereof). (f) You agree not to assign, transfer or sublicense your rights as a registered user of our Website. Unless approved by us and you are a business customer, you further agree not to register more than one account, create an account on behalf of someone else, or create a false or misleading identity on our Website. (g) You agree to keep the User Data confidential. You understand and agree that you are fully responsible for all actions and submissions made from your account. If you become aware of any unauthorised use of your account, you should notify us immediately.
16. Contact Us
For any queries about your order please contact our customer service support team.
All intellectual property on this website, including without limit, the text, graphics, copyright works and trademarks, is owned by us (or by third-party content suppliers). We are the exclusive owner of all rights in the compilation, design and layout of this website.
Right to Use Website and Content
You may access, view, reproduce and print the content on this website, provided you only use that content for informational, non-commercial purposes, and any reproduction includes a prominent acknowledgement of our rights in the relevant content. We reserve the right to prohibit links to this website, and you agree to remove or cease any link upon our request. You may not frame any part of the website material by including advertising or other revenue-generating material.
The information provided on this website is for general information purposes only and has not been prepared by taking into account the particular objectives, situation or needs of any individual users. Use of information and material contained on this website is at your own risk. Although we have tried to ensure the content on this website is current, accurate and complete, to the extent permitted by law, we do not guarantee that such content will be current, accurate or complete when you access it. Postings are made at such times as we determine in our discretion, and we do not review past postings to determine whether they remain accurate. We will take action, within a reasonable time, to correct any error or inaccuracy which is brought to our attention.
Exception to Disclaimer
Third Party Websites
You agree to indemnify, hold harmless and defend us and our affiliates, officers, and employees from any loss, liability, claim, demand, damage, or expenses (including reasonable attorneys’ fees) asserted by any third party due to or arising from or in connection with your conduct on this website, or from any content or messages posted or transmitted by you on or through this website. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, which shall not excuse your indemnity obligations.
Promotions and Competitions
We may use “cookies” to provide you with access to tailored information and services on the Site and to serve you better when you return to it. A cookie is a small data file that the Site sends to your browser, which may then be store on your system for later retrieval by the Site. Cookies track your movements through different websites, and are widely used on websites to help with navigation and to help personalise your experience when you visit a website.
Purchasing Products and Services
You may offer to purchase products and services described on this website for the price specified on this website. Your order is subject to the Online Terms of Sale on this website, or as subsequently described to you.
All prices listed by us are in USD dollars unless otherwise indicated. Our displayed prices do not include any other taxes or duties that may apply. NZ customers only: We are a NZ company so we must convert NZ-customer sales from USD to NZD then apply GST to the sale. Our payments processor then converts the total NZD customer sale back to USD to charge us their merchant fee. Our payments processor charges a margin on their FX conversion so we also charge a similar margin on our FX conversion to ensure we have sufficient funds to pay our customers' GST to Inland Revenue.
All Liability Excluded
Jurisdiction and Governing Law
Security of Information
Unfortunately, no data transmission over the internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information. You should never share your secure information, password or identifier with any other person.